HandsNet, a Silicon Valley non-profit, has been helping human services professionals use online tools to exchange information and improve their programs on behalf of children, families, and people in need since 1987. "What distinguishes us from most of the dot-coms that provide similar services," according Executive Officer Michael Saunders, "is not the hardware or the software, but the human-ware behind HandsNet."

HandsNet has just produced a new Member's Guide to ensure that Human Services Professionals are able to get the most from their online services. This guide will introduce new users to all of WebClipper's features, as well as help old members in areas with which they may not be familiar.

HandsNet launches a two-year Working Familes Online Roundtable to discuss the most effective ways to help low income working people. The project brings together direct service providers, advocacy groups, researchers, policy makers, and funders, into an online discussion forum that seeks to understand the needs of working families, improve services, inform the public debate and move the public will.